Responsibilities:

• Apply the government policy of restructuring the electricity sector on bases of equity & fairness.
• Provide Electricity services to more than one and a half million consumers.
• Ensure that electricity companies are providing high quality safe services
• Provide electricity services with acceptable competitive prices
• Overview, monitor& solve complains submitted by consumers.

ERC Establishment:
ERC was established based on the Council of Ministers decision issued on 15/1/2001 and according to Electricity Law no.64 for the year 2002 a council of commissioners was appointed on 15/10/2005

ERC objective is to mainly ensure applying the rights of consumers and to resolve any complain that may occur between the consumer & Electricity companies. Please don’t hesitate to contact us on:
Free Number: 080022676
Fax: 5805003
E-mail: help@erc.gov.jo